qdf Privacy Policy for Filipino Players

When you register an account with qdf, we collect the personal information you provide directly, including your full name, date of birth, email address, and contact number. We also collect your deposit and withdrawal history, game activity records, and device information such as your IP address and browser type when you access the platform from the Philippines. Identity verification documents may be requested to comply with applicable regulations and to protect your account from unauthorised access. If you contact our support team, we retain records of those communications to help resolve any follow-up issues efficiently. We do not collect sensitive personal information beyond what is strictly necessary to operate the platform and fulfil our legal obligations. All data collection is carried out transparently, and you will always be informed of the purpose before any new type of data is gathered. You can review the information we hold about you at any time by reaching out through the support channels listed on the platform.

Your personal data is used primarily to operate and improve the qdf platform for Filipino players. We use your information to process deposits and withdrawals, verify your identity, manage your account, and deliver the gaming experience you expect across our game lobby, bet section, and bingo games. We may also use your data to send you important account notifications, security alerts, and updates about platform changes that affect your membership. Aggregated, anonymised data may be used internally to analyse platform performance and improve the overall user experience — this data cannot be used to identify you personally. We do not sell, rent, or trade your personal information to third-party marketers under any circumstances. Where we engage trusted service providers to assist with platform operations, those parties are contractually bound to handle your data securely and only for the purposes we specify. If you have questions about how your data is being used, the FAQ page covers the most common queries from our members.

qdf does not share your personal information with third parties except in the limited circumstances described in this policy. We may disclose your data to regulatory authorities or law enforcement agencies in the Philippines when required to do so by applicable law or a valid legal order. Trusted technology partners who support the operation of our platform — such as payment processors and identity verification providers — may receive limited data strictly necessary to perform their contracted services. All such partners are required to maintain appropriate data security standards and are prohibited from using your information for any purpose beyond the service they provide to qdf. We will never disclose your personal data to advertisers or data brokers. In the event of a business restructuring or transfer of platform operations, your data may be transferred as part of that process, and you will be notified in advance. If you believe your data has been shared inappropriately, please contact our support team immediately so we can investigate and respond.

We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the qdf platform is encrypted using secure protocols, ensuring that your account details and financial information remain protected at all times. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions. We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal and regulatory obligations applicable in the Philippines. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. We conduct regular security reviews to identify and address potential vulnerabilities in our systems. If a data breach occurs that is likely to affect your rights, we will notify you promptly and take immediate steps to contain and remediate the incident.

As a registered member of qdf based in the Philippines, you have the right to access the personal data we hold about you and to request a copy in a portable format. You may request corrections to any inaccurate or incomplete information at any time, and we will process such requests promptly. You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations we must fulfil. You may also object to certain types of data processing or request that we restrict how we use your data while a dispute is being resolved. To exercise any of these rights, contact our support team with your account details and a clear description of your request. We aim to respond to all data rights requests within a reasonable timeframe and will keep you informed of progress throughout the process. If you are not satisfied with our response, you have the right to escalate your concern to the relevant data protection authority in the Philippines.

qdf may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements in the Philippines. When material changes are made, we will notify registered members through the platform or via their registered contact details, and the revised policy will be published on this page with an updated effective date. We encourage you to review this page periodically so you remain informed about how your data is being handled. Continued use of the platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you disagree with any changes, you should stop using the platform and contact our support team to discuss your account options. Minor clarifications or corrections that do not affect your rights will be updated without separate notification. Your trust is important to us, and we are committed to keeping this policy accurate, clear, and up to date at all times.